RAC Member Help

There comes a time where it may be time to part ways; no hard feelings. It is especially important to cancel your membership if you previously set up auto-renewing annual dues payments.  The club does not offer refunds for partial years nor can it refund membership dues that were paid prior to you cancelling your membership. To cancel your membership: 1. Log into the website at https://raleighastro.org/.   If you cannot remember your password, follow our guide for resetting your password.…

RAC offers two convenient payment methods for your annual dues payment.  You can pay your dues using a credit card through our website, or pay by cash or check. To pay by cash or check: Contact our club treasurer by emailing [email protected] to arrange your cash or check payment. To pay by credit card: Our website has two payment options:   An ‘Annual Membership’ and an auto-pay ‘Recurring Annual Membership’   At any time you can update your RAC website account to…

Getting Help or Making Suggestions Note: This guide is for technical help with Discord. For help with astronomy, just ask as you normally would. Note: If you are having trouble getting access to Discord (and these guides are not helping), then the quickest solution is to use groups.io ([email protected]) and ask for support. RAC Discord Ticket System RAC Discord has a ticket system! Use this system to ask a question or make a suggestion. The questions or comments should be…

Adjusting Notifications Why is Discord Pinging My Phone Every 3 Minutes? Discord can send a lot of notification – and the more active a server, the more notifications. Every time someone posts about anything, in any channel you have access to, Discord may ping every device which has Discord installed. This can get a bit annoying! Adjusting Notifications for the Entire Server at Once Tip: Do this first… Set this to be your default notification level: Right Click on the…

Getting Server Roles Great! You have made it into our Discord server and agreed to the rules. What now? You need to get server roles on your server profile. RAC has 3 sets of server roles for members! #1 – Designate yourself as a club member. Our discord server has special channels for members only. There is still plenty for non-members, too. It is important that you appropriate self identify yourself as a member or not. For the purpose of…

RAC Discord Launched early in 2023, RAC has their own discord server! All club members and their families are invited to join by following the link below. There is no additional cost for this service and we hope it provides an alternative to email communication. What is Discord Discord is a modern version of web bulletin boards and will help RAC keep up with technology just a bit. You can access discord via the web (https://discord.com/app), a download for PC/Mac/Linux,…

RAC’s Discord Rules Subject to Change 1. Be respectful This means no mean, rude, or harassing comments. Treat others the way you want to be treated. 2. No inappropriate language, threatening behavior, nor adult (pornographic / NSFW) material nor profanity of any kind. Derogatory language towards any user is prohibited. The idea behind the server is to provide a safe place for us to share our interest in astronomy in a safe and respectful forum. 3. No spamming 4. Limited…

The Raleigh Astronomy Club has grown into a hobby club with several hundred members. Our primary means of communication is via emails, which can lead to a fair amount of traffic. To keep the conversations relevant, the club has created email subgroups which allow our members to pick and choose which discussions they wish to partake in without filling up their inbox with unrelated discussions. Our email groups are restricted to members only.  Any member can join as many groups…

Non-Members: To use the calendar, you do NOT need to be logged into the site.  Non-Members can see all calendar entries except private club events and outreach events not open to the general public.  Membership is not required to register for most events. Exporting the Calendar: Currently, there is no functionality to export the entire calendar.  However, by registering for individual events per the directions below, a calendar file will be sent to your email for each event, individually. Using…

It is very important to keep your profile up to date. Your profile data is shared with the Astronomical League and may be accessible within the club. To Update Your Profile or change your password: 1. Log into your account using your account email and password. If you forgot your password, click here 2. Scroll down the members page and find your profile information, see Fig-1. 3. Update the information. Please ensure an up to date address is provided. 4.…

Your old username and password will not work with the new website (Dec 2018). To reset or recover your password: 1. Click the “members” link along the menu bar. 2. Click the button to “Request Password” 3. The screen will change and request your email address. Use your account email address (the primary address you used when you signed up) If you are not sure about your email account, you will need to contact the treasurer or webmaster 4. A…